- Videojet offers a library of operator manuals for our printing technologies. Please verify your identity and choose the language you would like the manual delivered in. Notice: if you require a service manual, please click on the button on the right “Request Service Manuals”.
- Frequently asked questions about troubleshooting Videojet Excel series printers and customer service are answered in this page.
Frequently asked questions about troubleshooting Videojet Excel series printers and customer service are answered in this page. Videojet EXCEL Series 2000 inkjet Printer The Videojet EXCEL 2000® and 2000 Opaque inkjet printers deliver the highest degree of reliability and print quality at the speeds you need. They will code reliably in a variety of applications where speed, quality of code and flexibility are key factors. Rollins the bridge rar. View online Operator's manual for VIDEOJET Excel 2000 Series Printer or simply click Download button to examine the VIDEOJET Excel 2000 Series guidelines offline on your desktop or laptop computer.
Videojet offers a library of operator manuals for our printing technologies. Please verify your identity and choose the language you would like the manual delivered in.
Notice: if you require a service manual, please click on the button on the right “Request Service Manuals”.
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(833) 760-0609(Help Us help You to accelerate your recovery. Always have your model number, serial number, any error information ready when placing your service request.)
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Videojet Excel 100
You will find information for the following issues here:
What happens if I can no longer switch on the printer?
- Check main switch (right-hand side). Should be in “up” position.
- Circuit breaker activated. Press button on the main connection block.
- 9-volt battery flat. Do not replace when power is off. Measure voltage at battery or call the hotline.
What should I do if I can no longer see anything on the display?
- If the printer is running normally but no display is visible, adjust the contrast. Please call the hotline.
“No air for warmup Fault”
- Check input pressure on pressure gauge (approx. 6 bar).
- Check quality of compressed air. It must be free of oil and water.
What should I do when “Ink Out Fault” occurs?
- Check the fluid level (make-up, ink).
- If the level is OK, please call the hotline.
What should I do when “Phasing Fault” occurs?
- Is the head dirty? Turn the printer off, clean with make-up solution, dry the printhead and re-start.
- Check ink expiry date and replace with fresh ink if expired.
What should I do when “No Signal Fault” occurs?
- Is there a jet? If not, the nozzle is blocked.
- The catcher may be overflowing and the return suction line blocked. It should be cleaned.
What should I do when “Reservoir Overfill” occurs?
- Cleaned too often or for too long, too much fluid in the module.
- Drain some fluid (approx. 20ml) from the module. Call the hotline.
What should I do when “HV Fault” occurs?
- High Voltage plates in the printhead are dirty. Clean.
- Short circuit through ink. Clean head thoroughly.
What should I do when “Empty Time Too Short Fault” occurs?
- Check ink pressure (left-hand pressure gauge). If necessary, call the hotline.
- Check ink expiry date. Ink viscosity may be too low.
- Replace with fresh ink.
What should I do when “Flow Time Too Long Fault” occurs?
- Check ink system for leaks.
- Replenish ink.
Contact Us
Videojet Excel 100 Manual
Equipment Sales:
+353 1 450 2833
Service & Support:
+44 1480 443160 (Republic of Ireland)
03301233930 (Northern Ireland)
+353 1 450 2833
Service & Support:
+44 1480 443160 (Republic of Ireland)
03301233930 (Northern Ireland)